Games & Apps
Giftcards
Music & TV vouchers
Online payment cards
Mobile top-ups
International Top-ups
All our products

Payment

My card was used to purchase on your website, but not by me

On our website, purchases have to be done by means of an identification via card reader.
So somebody has had access to your financial data. Please contact your bank so they can block your card.

You can always contact us by mail for more information about the identity of the fraud, so you can also make a complaint at the local police office.

Select the topic of your problem

What is the PWA? A Progressive Web App that is built like a website but acts like an application. Once installed, an icon with the beCHARGE logo will appear on your home screen. All you have to do is click and enjoy our many products.