Spotlight
Entertainment
Giftcards
Online payment cards
Mobile top-ups
All our products

How to use my code?

Douglas

You can pay for your entire order with a gift card, or pay in part with a gift card and the rest via another payment method. You can redeem your gift card in the shopping cart. That works like this:
Do you have a physical gift card?

Do you have a physical gift card?

STEP 1: Enter the gift card number in the shopping cart in the field 'Redeem your gift card or discount code here'. The gift card number is on the back of the physical gift card and consists of 17 digits, starting with the digits 604655

STEP 2: Then click on ‘Redeem’

STEP 3: Your card has a four-digit PIN. You can find it on the back. If the card is new, the PIN is low under a silver scratch. Scratch this layer carefully to see the code
Do you have a digital gift card?

Do you have a digital gift card? 

STEP 1: Enter the gift card number in the shopping cart in the field 'Redeem your gift card, discount code or voucher'. The gift card number is in the PDF file of the digital gift card and consists of 17 digits, starting with the digits 604655

STEP 2: Then click on ‘Redeem’

STEP 3: Your card also includes a four-digit PIN. You received it from us in a separate email, again in a PDF file

For extra safety, we check the Douglas Giftcard with a so-called reCAPTCHA protection. What do you have to do here?

STEP 4: Check that you are not a robot

STEP 5: After that, you may see another image. This image consists of several planes. Here you are asked to choose planes with a certain object on it, such as a traffic light or crosswalk. If it doesn't work out right away, try again. Until we're sure you're not a robot

Any amount remaining can be paid with a payment method you have chosen. Do you first want to know how much balance is on your Douglas Giftcard? View this easily and quickly via our balance checker.
The total amount of your purchase may be higher or lower than the balance on your Douglas Giftcard. Below you can read what happens to the balance:
The total amount is higher than my balance

Is the balance on your Douglas Giftcard not high enough to pay for the purchase altogether? Then you can pay the remaining amount in a different way. For example, via iDEAL or with a credit card.
The total amount is lower than my balance

Is the balance on your Douglas Gift Card higher than the amount to be paid? Then, of course, the remaining balance will remain on your Douglas Giftcard. You can use this credit with a next purchase.

Please note: Unfortunately, a gift card cannot be retroactively redeemed. If your order can still be cancelled, you can do so and then place a new order with the corresponding gift card.